Click on the links below to find information on the most frequently asked questions with the Promethean ActivStudio software for the PC and Mac.
Fixing Issues with Resources/Resource Library on the Mac OS
Fixing Shared Resources on a Mac - This document shows you how to move the resources to the correct folder if they did not install correctly. This is necessary when you have installed all the resource files, but you are not seeing the resources in the resource library when opening the software.
Reindexing Resource Library on a Mac - This document shows how to reindex the resource library. This is necessary the first time a search is being performed. It may also be done if a search is not producing results but the user knows there are suitable resources within the library.
This site is intended to support Promethean ActivClassroom users but is not directly affiliated with Promethean, Inc.
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